What can young people bring your business?

In this article I explore what we can learn from the youth in our businesses. When the full-length version was published on LinkedIn Pulse it received more than 2000 views and some wonderful comments. Here you can find a summarised version with the key points or you might like to head over to LinkedIn to read the article in full.

In my early days as a manager, I believed staff should fall in with the way I wanted to do things. As I got older – and colleagues, younger – I realised this new generation would not change. Which meant I had to. From then on, I tried to never close my door, or my ears, to youth.

What we can learn from their enquiries, and their different worldview, is very beneficial for business. To think these days we devour business insights from the likes of Richard Branson, Bill Gates, Mark Zuckerberg and the late Steve Jobs, but they were between just 16 and 21 years of age when starting their respective, and rather successful, businesses. Yes, they are indeed extraordinary cases, however, it does demonstrate what insight the young people in our enterprises could have to offer.

And trust me, when you do give young people in your business a platform to query and challenge, be prepared. Often you’ll find what they have to say is far from what you might expect.

In a business that I was once managing we were required to implement a major restructure where we would make more than 10% of the staff redundant. Believing the best way to handle the rumours about the restructure was head on, I called a meeting with all 200 employees. It was, of course, a very charged meeting but it went as well as possible considering. We responded to all the questions we had been expecting and were just about to close the meeting when a last hand was raised. It was a young man.

“I agree with what you are doing and it is long overdue,” he said. “Anyone that works here knows we are overpaid and underworked. My only surprise is that it’s only 10% going; I think could be more like 25%. If I can be of any help, then I’m happy to give you some further advice.”

Give these young people in your business a voice and it might just mean a significant difference for your company because they often view things from a completely alternative perspective.

So how you do take advantage of what the youth in your business has to offer and how do you shape their insights into tangible initiatives you can use in the development of your enterprise? My belief is that as we grow older (and hopefully wiser!) we have much to offer to these young people in return. To help such bright individuals flourish. To go beyond alternative perspectives and interesting ideas. If we pass our experience on we can help them shape those ideas into practical business solutions.

So open your mind to what the young employees in your company can offer you; and open your door to offer your experience in return.

If you enjoyed this, there’s a great example of how I nearly ignored youth to my peril here in the Rare Breed Insights section. If you’d like to explore how to apply these insights in your business, or are looking for sound business advice about any other challenge you’re currently facing, I’d love to help. Learn more about how our business retreats in Tuscany could help your business.